Aletyx Decision Control Trial Terms Of Use
Version: 1.0
Effective date: 2026-08-19
CRITICAL NOTICE: NON-PRODUCTION TRIAL ENVIRONMENT
THE ALETYX DECISION CONTROL TRIAL ENVIRONMENT IS PROVIDED SOLELY FOR EVALUATION. IT IS NOT INTENDED, DESIGNED, TESTED, OR SUITABLE FOR PRODUCTION USE. CUSTOMER ACKNOWLEDGES AND AGREES THAT:
- NO PRODUCTION USE IS AUTHORIZED OR SUPPORTED
- THE TRIAL ENVIRONMENT USES EPHEMERAL, IN-MEMORY STORAGE; DATA MAY BE LOST, RESET, OR DELETED AT ANY TIME, WITH OR WITHOUT NOTICE
- ALETYX MAY SUSPEND ACCESS OR DELETE THE TRIAL ENVIRONMENT AT ITS DISCRETION AFTER THE FIRST 30 DAYS
- THE TRIAL ENVIRONMENT IS NOT ISOLATED FROM ALETYX; ALETYX PERSONNEL MAY VIEW CUSTOMER CONTENT FOR SUPPORT, SECURITY, AND OPERATIONAL PURPOSES
- NO SUPPORT, MAINTENANCE, OR SERVICE LEVEL AGREEMENTS ARE PROVIDED
- NO WARRANTY OF ANY KIND IS PROVIDED; ALETYX’S LIABILITY IS CAPPED AT $100
BY CHECKING THE ACCEPTANCE BOX AND CONTINUING, CUSTOMER ACKNOWLEDGES THESE LIMITATIONS AND ASSUMES ALL RISKS OF TRIAL USE.
These terms constitute the Trial Terms of Use (the “Terms”) between Aletyx, Inc., a Delaware corporation (“Aletyx”), and the individual or entity accepting these Terms (“Customer” or “you”) for the hosted Aletyx Decision Control trial environment (the “Trial Environment” or “Software”).
1. Agreement Formation and Hierarchy
1.1 Formation. By checking the acceptance box and continuing, Customer accepts and agrees to be bound by these Terms. If accepting on behalf of an entity, the individual accepting represents that they have authority to bind that entity.
1.2 Self-Contained Agreement. These Terms, together with the Aletyx Privacy Policy, are self-contained and govern the Trial Environment. They do not depend on and are not supplemented by the general Aletyx Terms of Use, the Aletyx General Terms, or any Order Form, unless Customer separately executes a production agreement that expressly supersedes these Terms.
1.3 Relationship to a Production Agreement. If Customer later enters into a signed order or subscription agreement with Aletyx for production use, that agreement governs production use going forward. These Terms continue to govern any residual trial access until terminated under Section 13.
2. License Grant
2.1 Limited Trial License. Subject to Customer’s compliance with these Terms, Aletyx grants Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:
- Access the Trial Environment provisioned to Customer’s account
- Use the Software solely for internal, non-production purposes, including development, testing, evaluation, and training
- Access the Software’s decision authoring, workflow orchestration, and monitoring features made available in the Trial Environment
- Permit Authorized Users to access the Software for the purposes above
2.2 Authorized Users. “Authorized Users” means Customer’s employees and contractors who require access for the permitted purposes, act solely for Customer’s benefit, are bound by confidentiality obligations at least as protective as these Terms, and have been informed of the trial’s limitations.
2.3 License Exclusions. This license excludes any right to: use the Software in production or for production purposes; process regulated, sensitive, or production data; modify or create derivative works of the Software; reverse engineer or decompile the Software except as required by law; remove proprietary notices; or exceed any usage limits documented in the trial signup flow or product documentation.
3. Trial Term; Storage; Environment Limitations
3.1 Trial Term; Reserved Right to Suspend or Require Confirmation.
(a) The Trial Term begins when Customer’s Trial Environment is provisioned and runs for 30 days.
(b) After day 30, Aletyx reserves the right, at its sole discretion and at any time, to require Customer to confirm continued need for the Trial Environment, to suspend access pending that confirmation, or to delete the Trial Environment and any Customer Content in it. Aletyx is under no obligation to exercise this right on any particular schedule, and Customer’s continued access after day 30 is not a waiver of it.
(c) Nothing in this Section obligates Aletyx to provide notice, a grace period, or an opportunity to export before exercising the right described in (b), although Aletyx may choose to do so.
3.2 Ephemeral Storage; No Data Persistence. The Trial Environment uses ephemeral, in-memory storage, including an H2 in-memory database, rather than durable or backed-up storage. Customer acknowledges that:
- Data in the Trial Environment may be lost, reset, or cleared at any time and for any reason, including restarts, deployments, maintenance, or action taken under Section 3.1(b)
- Aletyx provides no backup, snapshot, or recovery mechanism for Customer Content
- Aletyx has no obligation to preserve, retain, or restore any Customer Content at any point
3.3 Customer Sync and Export. The Trial Environment supports syncing Customer Content to Customer’s own external systems, including git repositories. Given the ephemeral storage described in Section 3.2, Customer is solely responsible for syncing or exporting any Customer Content it wishes to keep, on an ongoing basis and not only when access is suspended or ended. Aletyx has no obligation to provide advance notice before Customer Content is lost or cleared.
3.4 New Trial Requests After Deletion or Suspension. If Customer’s Trial Environment is suspended or deleted under Section 3.1(b), Customer may submit a new request for a Trial Environment through the standard trial signup flow. Aletyx may grant, decline, condition, or limit any such request in its sole discretion. A new Trial Environment is a new instance of the Software and does not carry forward any Customer Content, settings, or configuration from a prior Trial Environment.
3.5 Modification and Deprecation. Aletyx may modify, update, or discontinue the Trial Environment at any time without liability.
3.6 No Fitness for Particular Purpose. Customer acknowledges the Trial Environment is not designed, intended, or certified for any specific use case, industry, or regulatory requirement.
4. Permitted and Prohibited Uses
4.1 Permitted Uses. Internal development, testing, proof-of-concept work, training, and feature evaluation, in each case non-production.
4.2 Prohibited Uses. Customer will not: use the Trial Environment for any production, live, or customer-facing purpose; process data subject to HIPAA, PCI-DSS, GDPR, or similar regulatory frameworks; use it for mission-critical or high-risk operations; offer it as a service to any third party; embed it in a product distributed to third parties; conduct security or load testing without Aletyx’s prior written consent; conduct benchmarking or competitive analysis; or publish performance results or competitive comparisons.
4.3 No Fees; No Automatic Conversion. The Trial Environment is provided at no charge. Access does not automatically convert to a paid subscription. Production use requires a separate signed agreement with Aletyx.
5. Intellectual Property Rights and Customer Content
5.1 Aletyx Technology. The Trial Environment, including its platform, engines, algorithms, architecture, APIs, and user interfaces, is the proprietary technology of Aletyx and its licensors (“Aletyx Technology”). All rights not expressly granted are reserved.
5.2 Customer Content. Customer retains full ownership of all decision models, business rules, decision tables, workflows, configurations, and data Customer creates or uploads using the Software (“Customer Content”). Aletyx claims no ownership in Customer Content.
5.3 License to Operate. Customer grants Aletyx a limited license to process Customer Content solely as necessary to operate the Trial Environment. This license terminates when these Terms terminate.
5.4 Feedback. Aletyx may freely use any feedback Customer provides about the Software, excluding Customer Content, without restriction or obligation to Customer.
6. Data Handling, Vendor Access, and Sharing
6.1 Telemetry. Aletyx collects technical telemetry, including feature usage, performance indicators, and error logs, to operate, secure, and improve the Trial Environment.
6.2 Isolation Between Customers; Vendor Access Within a Trial Environment. Each Trial Environment is provisioned separately per Customer account and is not shared with or exposed to other Aletyx trial customers. Within Customer’s own Trial Environment, access is not isolated from Aletyx: Aletyx personnel and automated systems may access, view, and review Customer Content for purposes including providing support, operating and securing the Trial Environment, investigating suspected abuse or violation of these Terms, and improving the Software. Customer should not treat the Trial Environment as confidential or isolated from Aletyx in the way a production environment under a signed production agreement would be.
6.3 No Sale or External Disclosure by Aletyx. Aletyx will not sell Customer Content or disclose it to third parties, except as required by law or as necessary to operate the Trial Environment, including through subprocessors that host the underlying infrastructure.
6.4 Customer-Initiated Sharing. If the Trial Environment allows Customer to share access, links, or Customer Content with individuals beyond its Authorized Users, that sharing is entirely Customer’s decision and at Customer’s own risk. Aletyx has no obligation to verify who Customer shares access or content with, no responsibility for what any recipient does with shared access or content, and no liability for any resulting disclosure, misuse, or loss. Section 2.2’s requirement that Authorized Users be bound by confidentiality obligations does not extend to anyone Customer shares with outside that process, and Customer is solely responsible for obtaining whatever protection it wants from those recipients directly.
7. Customer Responsibilities and Risk Acknowledgment
Customer is solely responsible for understanding the trial’s limitations, evaluating suitability for its purposes, maintaining any production environment separately, syncing or exporting Customer Content to its own git repository or other external system on an ongoing basis since the Trial Environment provides no durable storage or backup, controlling any sharing of access or Customer Content under Section 6.4, and ensuring no production or regulated data enters the Trial Environment. Customer accepts that data may be lost without recovery, that access may be suspended or ended under Section 3.1, and that Aletyx provides no credits or remedies for trial disruptions.
8. Confidentiality
Each party will protect the other’s confidential information with the same care it uses for its own, and no less than reasonable care. Customer Content is Customer’s confidential information. This obligation does not extend to information that is public through no fault of the receiving party, already known without restriction, or independently developed. Aletyx’s access to Customer Content as described in Section 6.2 does not constitute a breach of this Section 8, and Aletyx has no confidentiality obligation to anyone Customer shares access with under Section 6.4.
9. Warranty Disclaimer
THE TRIAL ENVIRONMENT IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ALETYX DOES NOT WARRANT THAT THE TRIAL ENVIRONMENT WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DATA WILL BE PRESERVED.
10. Indemnification
Customer will defend, indemnify, and hold harmless Aletyx from third-party claims arising from Customer Content, Customer’s use of the Trial Environment in violation of these Terms, Customer’s sharing of access or content under Section 6.4, or Customer’s violation of applicable law.
11. Limitation of Liability
NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM THE TRIAL ENVIRONMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALETYX’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE TRIAL ENVIRONMENT WILL NOT EXCEED ONE HUNDRED US DOLLARS ($100). This limitation does not apply to breach of Section 8 (Confidentiality) or Section 10 (Indemnification).
12. Export Compliance
Customer certifies it is not located in, or a national of, any country subject to U.S. export restrictions, and will not use the Trial Environment in violation of applicable export control laws.
13. Term and Termination
13.1 Term. These Terms begin on acceptance and continue until terminated under this Section.
13.2 Termination. Either party may terminate at any time by discontinuing use. Aletyx may suspend or terminate immediately for breach, unauthorized production use, violation of applicable law, or as described in Section 3.1(b).
13.3 Effect of Termination. Sections 3.2, 3.3, 5, 6.4, 8, 9, 10, and 11 survive. Because the Trial Environment provides no durable storage at any point, termination does not trigger any separate data deletion event beyond what Sections 3.1 through 3.3 already describe.
14. Open Source Components
The Software incorporates open source components, including Apache-licensed components (Drools, jBPM, Kogito), under their own license terms, available on request. Open source components do not affect Customer’s ownership of Customer Content.
15. General Provisions
Governing Law and Venue. These Terms are governed by the laws of the State of New York, without regard to conflict-of-laws principles. Exclusive venue lies in the state or federal courts located in Wake County, North Carolina.
Production Licensing. Production use requires a separate signed agreement. Contact [email protected].
Modification. Aletyx may update these Terms for future trial signups; changes do not apply retroactively to a Trial Term already in progress.
Assignment. Customer may not assign these Terms without Aletyx’s written consent.
Entire Agreement. These Terms and the Privacy Policy are the entire agreement regarding the Trial Environment.
Notices. Legal Department, Aletyx, Inc., 2500 Regency Parkway, Cary, NC 27518, [email protected].
FINAL ACKNOWLEDGMENT
BY ACCEPTING THESE TERMS, CUSTOMER ACKNOWLEDGES THAT THE TRIAL ENVIRONMENT IS LIMITED TO INTERNAL, NON-PRODUCTION EVALUATION AND MAY NOT BE USED FOR PRODUCTION, BENCHMARKING, COMPETITIVE ANALYSIS, OR PUBLISHED PERFORMANCE OR COMPETITIVE COMPARISONS.
Last modified: August 19, 2026